If youâ€™re unfamiliar with it, then enterprise resource planning (ERP) could easily sound like a very complicated and unnecessary thing. However, as many business owners would attest to, ERP can help your business in a number of ways, from improving accuracy to increasing customer satisfaction.
With this in mind, below are 5 compelling reasons why ERP is so useful for businesses.
1. It enables growth
If you have a small business that has only a few employees then youâ€™re probably able to stay on top of things fairly well. However, as your business begins to grow and you take on more staff, itâ€™s very easy to lose control of the different processes necessary for the day-to-day running of the business.
With an ERP system in place, you can ensure that your business is able to grow seamlessly. With most ERP systems now being cloud-based, you donâ€™t have to worry about installing software on new computers as your business grows.
2. It allows for better decision-making
When youâ€™re making key decisions regarding your business, you want to have accurate and up-to-date information to base them on. Without an ERP system in place, youâ€™ll often have to go on hunches. While this might work some of the time, itâ€™s far from ideal. When using ERP, youâ€™ll have easy access to key data, which will enable you to make much better decisions in all areas of your business.
3. Your staff will be happier
When thinking about how to make your business more successful, itâ€™s very easy to focus on things such as sales, marketing and customer satisfaction while overlooking the happiness of your employees. By using an ERP system, you will make communication between departments in your business that much easier â€“ something thatâ€™s often very frustrating for employees, particularly in growing businesses.
4. Your customers will be happier
Customer satisfaction is important to any business and is another key area where ERP can help greatly. Because using ERP enables easy communication throughout the different departments of your business, youâ€™re able to keep your systems updated and fulfil any orders with full confidence that the item is in stock.
This is incredibly important, especially to businesses that sell online. When customers place an order on your website, theyâ€™re trusting that your systems are up to date and that when an item shows as being in stock, it is. Finding out later that you cannot fulfil the order in good time will leave your customers unhappy â€“ something that using ERP can help you avoid.
5. Gives you a clear picture of supply and demand
In order to run your business successfully, you need to know clearly what your best-selling products are. ERP systems give you clear visibility over the supply and demand of your products so youâ€™re able to reduce inventory where necessary while still keeping your customers happy.
If youâ€™d like more information about how ERP can benefit your business or youâ€™re interested in one of the solutions we provide, donâ€™t hesitate to get in touch.