The most important thing to consider when comparing different EDI software providers is whether they can provide what your company needs today, as well as what your company may need in the future.
We’ve put together a list of the top 4 things to consider when looking at EDI software, to make sure you’ve covered all your bases and you get the best deal possible.
1. What type of EDI is it?
In the traditional EDI model, software is installed onto a specific machine and then the customer uses that one machine for all their EDI needs. This is quite a limiting model, as it means that the software can only be used by one person at a time and should something happen to damage the computer it could compromise your ability to communicate electronically with your trading partners.
Some modern EDI software providers operate in the cloud, which means that more than one user can access the system at any one time. With a cloud-based service, the customer doesn’t have to worry about potential damage to a machine or having to upgrade the software. The provider will take responsibility for all upgrades and making sure the service is available and running.
We would always advise that you look for EDI software that is cloud-based as this method is both more convenient and secure.
2. Can the software integrate with your existing ERP?
If you’re part of a medium to larger scale organisation, it may be advantageous to look for EDI software that allows for direct integration with your existing back-office system. This means that your EDI software will communicate in real-time with your existing accounting software and both systems will be kept accurate and up-to-date.
You will also be able to access both systems from one platform saving employees valuable time and the hassle of logging into two separate systems.
Integration is one of the main benefits of EDI software and the most effective way of achieving it is through Application Programme Interfaces, also known as APIs. For more information on how these work and more EDI software advice, take a look at our previous blog.
3. What kind of support and management do you need?
If an error occurs with your EDI software, you need to know you’ll have the technical support you need to get it back up and running and mitigate any negative effects. Make sure you find out whether the EDI provider you’re considering will provide management and technical support, as well as the actual software itself.
You’ll also need some sort of basic training on how to use the software, so find out how this is structured, whether it can be rolled out to multiple members of staff and if there’s any extra charge for training and testing.
4. Is it built to grow?
The best EDI software for your company will encourage the growth of your business rather than inhibiting it so it’s important to find out how easy it is to add new trading partners. A few years down the line, you may find that the number of messages you need to send each month increases. Find out if there’s a limit on the number of messages you can send each month and if there’s a charge to increase it.
And if you don’t need ERP integration now, you may need it in the future once your company has more employees and customers so find out if it’s possible for you to upgrade to an integrated system in the future.
Our EDI Software
NetEDI provides cloud-based, fully managed EDI software for businesses of all sizes. Our EDI experts are on-hand 24/7 to manage the EDI solutions we provide for over 700 clients around the globe.
Our software has been designed with integration in mind and we can create seamless connections between our software and our clients’ existing ERP systems.
If you’d like to learn more about how our EDI software can help you communicate automatically, efficiently and securely with your trading partners, don’t hesitate to get in touch using one of the options at the top of the page.