Here at NetEDI, we believe in championing young talent whenever possible. Last September, we took on two graduate recruits, Andre and Cale, fresh from university, as we recognised that they had the right abilities and attitude to thrive at NetEDI. In this post, we’re going to catch up with Andre and Cale and see how they’re getting on, almost a year into their roles.

Andre, Graduate Support Analyst

Q. What did you study?

A. I did Computer Networks and Security at University of Bolton.

Q. How did you hear about NetEDI and what was the interview process like?

A. I saw the job advertised on Indeed and applied for the job through the website. The interview process was great – very straightforward and relaxed. After being in the role for a few months, I was confident enough in the company to recommend a friend for another graduate role they were looking to fill.

Q. What was the most difficult part about transitioning to working life?

A. I’d worked all the way through college and university, so I already felt comfortable with the idea of working life when I started the job. Having said that, there was a lot of new information to take in about EDI when I started and that was probably the most challenging aspect of the job. Everyone here was very helpful, so I feel like I adapted quickly.

Q. What are you working on at the moment?

A. I’ve just finished working on a project for Victoria Plum and now I’m working on NHS Supply Chain and Theo Paphitis Retail Group.

Q. How do you feel you’ve grown, since you started working here?

A. The more experience I’ve gained here, the more confident I’ve become. A lot of technical questions are directed to me and I act as a kind of bridge between NHS Supply Chain and NetEDI, so any testing we do for that client now goes through me, as well as my colleagues. I feel like I’m one of the ‘go-to’ people on the team now when it comes to trouble-shooting, which is great.

Q. What’s your favourite thing about working here?

A. The relaxed, supportive atmosphere is definitely my favourite thing about working here.

Cale, Installation Technician

Q. What did you study and where?

A. I studied Computer Networks and Security at University of Bolton.

Q. How did you hear about NetEDI and what was the interview process like?

A. Andre and I became mates at uni and I heard about the role through him. Luckily, they liked my CV enough to give me a shot! It was the first interview I’d ever done, and I remember being surprised at how relaxed it seemed. I was asked all the relevant questions, but I never really felt under pressure.

Q. What was the hardest thing about transitioning to working life?

A. The hardest thing for me was adjusting to the workload. In uni, we were in three days a week, for a few hours a day. Obviously, working 9-5 is very different so at first, I found it hard to adjust to that.

Q. Did anything surprise you, or was it exactly what you expected?

A. From the start, I could see that the atmosphere was relaxed. My colleagues were all very nice, and I immediately felt at ease asking for help or simply having a chat. It’s definitely a lot better than I imagined working life to be. I still like coming to work and I don’t think that can ever be overlooked.

Q. What are you working on at the moment?

A. I’ve recently moved to the installs team and, fortunately, I managed to complete the first integration without any major issues – thanks, in part, to my more experienced colleagues, who helped me with any queries I had.

Q. How have you grown when it comes to your job role since you started working here?

A. I started off in Support where I worked for about 7 months. I then transitioned over to the onboarding team for a few months and now I’m around a month into installs. There’s a good mix of different responsibilities in each role I’ve been in. When I first started off in Support, the variety of things which my colleagues knew seemed crazy to me! It was a steep learning curve, as you need to know how to deal with so many different issues a client might have. As well as this, you need to know how to explain a complicated issue in its simplest terms, so everybody understands what’s going on.

Going into onboarding was a different experience. I dealt with contacting people who aren’t our clients, but who supply clients of ours – most notably NHS Supply Chain. This came with its own challenges, as a few suppliers weren’t 100% sure what the project involved. I would have to explain the whole process and the idea behind it, so we could work together effectively.

Q. How have you grown as a person, since you started working here?

A. I’ve become a more confident person. For example, I’ve never been a fan of speaking to people on the phone. However, after answering numerous calls a day when I worked in Support, talking on the phone no longer bothers me at all.

My organisation skills have also improved a lot. I never felt I was an organised person before, but I learned at the start that not having strong organisation skills means you’ll make life a lot more difficult for yourself and your colleagues, as it becomes hard to tell where a piece of work is up to.

Q. What’s your favourite thing about working here?

A. I’d say the team spirit in the office. Everyone is approachable and will always give you a hand if they can. It really does make for a great working environment. The office is a nice place to be and I think I’m lucky to have a job where I come into work in the morning and know it’ll be a good day, with plenty of laughs throughout.