NEAlert
Exception based alerting system
The NEAlert service allows users to configure rules for email alerting based on various criteria.
These alerts are very useful if you expect orders at certain times of the day from certain trading partners and have a short lead-time for delivery, or you need to notify someone that Orders are ready to be processed.
There are two types of alerts:
- NEAlert – Arrival
- NEAlert – Non-Arrival
NEAlert – Arrival
The Arrival Alert system is used to notify a user that an EDI batch has been received. This could be used for notifying the Order Processing clerk that Orders have arrived, or for notifying the planning department that a Product Planning report is available.
The options available for the rule are:
- Trading Partner
- Batch Type – Orders, Sales Reports, Invoices etc.
NEAlert – Non-Arrival
The non-Arrival Alert email can be used to notify someone that an expected EDI batch as not arrived. The options available are:
- Trading Partner
- Batch Type – Orders, Sales Reports, Invoices etc.
- Day of the week
- Start and End Time